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D Adams & Sons Roofing Ltd - Feedback Form

As part of our commitment to quality and continuous improvement, we would value your honest feedback on the service delivery you experienced with us. We value your business highly, and your opinion counts. The feedback form below will only take a couple of minutes to complete. Many thanks.

Daran Adams

Customer Name: Month Started:
Email Address: Please tick here if you would like us to update you with our latest information.

Work this feedback relates to:

Pitched Roofing: Felt Roofing: Single Ply Roofing:
Metal Sheeting & Cladding: Leadwork: UPVC Fascias and Guttering:
Repairs and Maintenance:

Level of Satisfaction

1. Was the work completed on time? Yes: No: Other: Comment:
2. Was the work completed within the agreed budget? Yes: No: Other: Comment:
3. Did the work meet the requirements of the specification?  Yes: No: Other: Comment:
4. Did the standard of work meet your expectations?  Yes: No: Other: Comment:
5. Do you feel there was sufficient contact between you and your Contracts Manager during the project? Yes: No: Other: Comment:
6. Are there any areas of service where you feel we could improve? Comment:

Going Forward

1. Would you use our services again? Yes: No: Other: If ‘No’ or ‘Other’ please comment:
2. Would you be prepared to give a testimonial for the work carried out, if requested? Yes: No:
3. Would you recommend D Adams & Sons Roofing Ltd to another company? Yes: No: Other: If ‘No’ or ‘Other’ please comment:

Overall Satisfaction

Considering the above points, please would you indicate by choosing the one ‘face’ that best describes your overall level of satisfaction at the quality of service received.

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